DCore STRATUS-JP 3D Made in Japan Ultra Premium Massage Chair with Forearm Wave Arrays
Easy Returns
In Stock
Get it in 8-15 business days
Yes, We Price Match
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• Tornado Shiatsu Arm Rollers + Air Compression
• 3D+ True Shiatsu?
• SL-Track Chair?
• True Shiatsu Massage?
• Walnut Side Panel (Wood from USA)
• 9 Auto-courses
• Lumbar Heater?
• Zero Gravity?
• 42 Airbags
• Foot Roller w Shiatsu + Foot Compression?
• 9inch Leg Extension
Description
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DCore STRATUS-JP Made in Japan Massage Chair
The Stratus massage chair is the harmonious intersection of form and function. It’s patented 3D+ True Shiatsu Action engine and patented forearm Wave Arrays, combined with heat therapy, air compression, and zero-gravity recline, provide unrivaled therapy. Meanwhile, the Stratus’ real black walnut trim and Japanese nature-inspired design imbues any room in the house with tranquility and organic elegance.
D.CORE STRATUS-JP MASSAGE CHAIR FEATURES:
3D+ True Shistsu Action Mechanism
Stratus’ patented massage mechanism goes beyond 3D with oscillating rollers that simulate the finger and joint structure and organic movements of a massage therapist. This remarkable innovation provides the most realistic and therapeutic shiatsu massage that you will find in any massage chair.
Forearm Wave Arrays
Stratus’ mechanical Wave Arrays extend the therapeutic power of the 3D+ True Shiatsu Action mechanism to your arms. These oscillating rollers provide healing deep-tissue massage to areas of the body where most massage chairs only work with air cells.
Real Black Walnut Trim
Stratus imparts a sense of Japanese natural beauty and elegance to your home with real black walnut trim.
Heated Back Massage
Stratus’ back heating function soothes and loosens tense muscles, allowing the 3D+ True Shiatsu Action mechanism to provide an even deeper and more therapeutic massage.
L-Track
Stratus’ L-Track is optimally shaped for the allow the 3D+ True Shiatsu Action mechanism to deliver therapeutic and soothing relief all the way from your neck to your hamstrings.
Zero Gravity
Stratus reclines to zero gravity position, cradling your body and alleviating pressure to encourage blood flow and prepare your body to get the most from its massage.
Full Body Air Massage
Stratus air cells span from your shoulders to your feet, gently compressing and massaging your entire body to provide gentle therapy and relaxation.
Foot Rollers
Stratus combines air cells and rollers to massage, mobilize, and compress your entire foot, soothing muscles and encouraging blood flow.
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Specifications
Free Shipping
 | Shipping is free for all orders within the continental 48 states!
|
Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Manufacturer's Warranty
This warranty is from the manufacturer so you can call them directly if you ever need service. Everywhere within the 48 continental United States is fully covered under this warranty.
This item includes a 3 year limited manufacturer warranty. Synca Wellness products are backed by limited warranties against defects in materials and workmanship.
A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.
For the full warranty text, please click here
THREE YEAR MANUFACTURER WARRANTY
Standard Warranty Term:
Warranty coverage begins on the date the consumer purchases the product.
This warranty only applies to the original end user/owner of the chair and is non-transferable.
Warranties are only valid within the United States & Canada, provided the product has been operated according to the enclosed instructions.
| PRODUCT | IN-HOME SERVICE | PARTS | FRAME |
| Compact Massage Chair (Circ) | 1 year | 1 year | 1 year |
| Commercial Massage Chair (Kurodo) | 2 years | 2 years | 2 years |
| Full Size Massage Chair | 3 years | 3 years | 3 years |
| Japanese Made Massage Chairs | 5 years | 5 years | 5 years |
| Accessories | 1 year hassle free replacement warranty* | ||
| Foot Massagers | 1 year hassle free replacement warranty* | ||
*To be eligible for the hassle free replacement warranty the product must be in possession of original owner and have receipt or other valid proof of purchase.
Not Covered By Warranty:
Any loss or damage resulting from: improper installation, unauthorized repairs, alterations or modifications of original condition, improper use of electrical power supply, loss of power, power surges, failure to follow operating instructions, transportation damage, abuse, misuse or environmental conditions, loss of use during repairs, and products purchased from unauthorized dealers. All returns for issues other than the aforementioned are subject to a 20% restocking fee. Goods are required to be packaged in original un-opened packaging and the user is responsible for the cost of the freight shipping the parcel back to us.
Damage incurred due to shipping and handling does not constitute a defect under this warranty.
Requesting Warranty Services:
All warranty service requires approval and authorization by Synca Wellness. Consumers can contact the Synca Wellness Customer Service department between the hours of 9:00 AM and 5:00 PM CST, Monday through Friday, at (877) 217-2862 or via email at service@ib-wellness.com.
Products require a Return Authorization number (RA) for any returns. Products received without a valid RA number will be refused. Synca Wellness will not issue RA numbers for “Buyer’s Remorse” or freight damage for shipments to consumer, except for drop shipments direct from Synca Wellness.
During the In-Home service and Parts warranty period, Synca Wellness, at its sole dis cretion, will repair or replace any defective part within a reasonable length of time. If a particu lar part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Synca Wellness may replace your product with the same or a similar product of equal value.
For In-Home Service, Synca Wellness will arrange for all covered parts deemed necessary for repairs to be sent to the consumer. Once the parts are received by the consumer, they will be contacted by an authorized service provider to schedule repair of the product at the customer’s residence at no charge to the consumer. In Home service is available within 150 miles of the nearest authorized Service Provider (mileage beyond 150 miles from an authorized service center is the responsibility of the consumer).
Any repairs needed during the Parts warranty coverage, Synca Wellness will provide parts at no cost and contact information for a service provider in their area. The labor fees af ter the first year of ownership are the responsi bility of the consumer as the labor warranty will have expired.
Easy Returns
- You can return your order for any reason within 30 days from the date you receive your delivery, no questions asked. Just contact us and we'll send a truck to pick it up.
- You receive a full refund, minus $250 for shipping. And we're so committed to your satisfaction that we even offer you a free one-time exchange where you won't need to pay any shipping. We will pay to ship you a new chair that better suits your needs, and to ship your original chair back.
- Items must be in new condition and contain the original box and packaging materials. If you are getting white glove setup service, we advise you to instruct the delivery person to give you the boxes so you can keep them. If you received white glove delivery, $250 will be deducted from your refund for this service.
- Please have the chair ready to be picked up (disassembled, packaged, and placed outside your home). If you would like assistance, you can add the optional white glove return service for $300 which includes disassembling, packing and moving the chair out of your home.)
- Orders outside of the 48 continental United States are subject to additional return shipping fees.
Exchanges
- Our goal is for you to ultimately enjoy the chair you'll be happy with for years. So if you don't love your massage chair, we will help you exchange to a chair of equal or higher price without the $250 shipping cost.
What are you looking for in a massage chair?
Since we are a leading distributor of all the top brands, we can save you lots of time by offering you an unbiased recommendation of the best chair for your specific needs, and that has the highest customer satisfaction rating. Call 888-612-8862 or chat with us for a free recommendation. Here are some points we take into consideration:
- Your height & weight
- Do you want a massage chair for general relaxation or to treat a specific body part?
- Your price range
Canceling an order
- If you cancel an order once it has been shipped, you will get a full refund minus $250. Please note that once it has shipped, then there has already been manpower and fuel costs associated with moving your chair and these costs are not refundable. We appreciate your understanding.
Safe Shipping Guarantee
- Each shipment is carefully inspected and well packaged so damages and defects are very rare. We guarantee you will receive exactly what you ordered. So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.
How do I initiate a return?
- Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a truck to pick it up from you and issuing your refund.
Financing - Pay over time
Your rate will be 0% APR or 10–36% APR based on credit, and is subject to an eligibility check. Options depend on your purchase amount, and a down payment may be required. Payment options through Affirm are provided by these lending partners: affirm.com/lenders
Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart
Step 2 - On your shopping cart page, click the "Checkout Now" button
Step 3 - On the checkout page under Payment Information, select "Affirm" option.
Step 4 - Fill out the required billing information fields and click the "Place Order" button
Step 5 - On the Affirm page, enter your mobile number in the field provided and click the "Continue" button
Step 6 - Follow the instructions to complete your order. In the final window, tick the agreement box and click the "Confirm Loan" button.
Step 7 - You have successfully placed your order!
Get the buying power to shop for your massage chair now and enjoy the flexibility to pay over time. You can get 6 months special financing on purchases of $99 or more every time you shop with PayPal Credit. The application process is quite easy, here's how to do it:
Step 1 - Read the terms and fill out a quick application here.
Step 2 - After approval, browse for the massage chair you want to purchase and click the "Add to Cart" button. You'll be redirected to your shopping cart
Step 3 - On your shopping cart page, click the "Checkout with Paypal" button. You will be redirected to Paypal's website (or the Paypal app will open up when in mobile).
Step 4 - Continue w/ the process. On the payment page under "Pay with" section, look for and select the Paypal Credit option. It may look similar to this:
Step 5 - After successfully completing the process, an order confirmation email will be sent to you.
Price Match Guarantee
Fill out the from below or call 888-612-8862
Free Shipping
| Shipping is free for all orders within the continental 48 states!
|
Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Save on Sales Tax
You won't have to pay sales tax on purchases from Easy Massage Chair.
We are only required to charge sales tax for deliveries to our NJ customers since our office is located in NJ. And for our NJ customers, we will pay your sales tax for you.
Charitable Giving
Supporting Our Frontline Health Workers
We donated a massage chair to the California Hospital Medical Center (CHMC) Foundation and Children's Specialized Hospital. We hope that by having a comforting corner to relax on, even for a short while, they would feel our appreciation for all the efforts that they do.
Helping The Homeless
We are also passionate about supporting the less fortunate. That's why when you purchase from EasyMassageChair.com, we donate a portion of the proceeds to the Salvation Army, a charity organization that operates shelters for the homeless and disaster relief to developing countries. Your support of this important cause is greatly appreciated and there is no additional cost to you.
Captain Paul Valverde of The Salvation Army in Morristown, NJ accepting a donation from Easy Massage Chair
Family Owned since '05
We are a family owned business founded in 2005. Customer satisfaction has always been our top priority and we feel our A+ Rating with the Better Business Bureau reflects this: 
Customer Reviews
We are honored by the reviews our customers have posted on trusted third party rating companies. Please click to read some of their comments :
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Our History
We aim to be the easiest place for you to shop for your massage chair. When shopping at our competitors sites for a massage chair, we found it to be tricky and even a little scary sometimes. At most of our competitors, we had difficultly contacting a real person at the company. And their return policies were unfriendly. Many of them stated that they would charge us exorbitant restocking fees.
We felt that you deserved a safer, easier, more comfortable shopping experience. That's why we founded Easy Massage Chair. To provide you with the easiest and safest massage chair shopping experience, we offer you our:
- industry leading 30 Day Returns policy
- Safe Shopping Guarantee
- Secure payment options from trusted companies including PayPal
- Quality customer service
- Our Price Match guarantee means you'll get our lowest price
- You can return your order within 30 days for any reason. We'll even pay for the return shipping.
- Just give us a call and we'll send a truck to pick it up.
- We don’t charge restocking fees on Osaki, Luraco, Daiwa, Human Touch, Infinity, Synca, Bodyfriend, Dr Fuji, TruMedic, Titan, Breo, IB Wellness, Apex, or Uknead products.
- So you would receive a full refund, minus $250 for the original shipping. Upgrades like assembly service are non refundable.
- We reserve the right to charge up to a 15% restocking fee on Inada, OHCO, Panasonic. D.Core and Positive Posture products.
- You can return your order within 30 days for any reason. We'll even pay for the return shipping and we don’t charge restocking fees.
- So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable).
*And in home labor is covered for free for 1 year, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.*And in home labor is covered for free for 3 years, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
It includes a 3 year manufacturer warranty on the structure, 2 years warranty on the parts, and 1 year in-home service*.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
**Any chair delivered to a commercial address is considered by the manufacturer as for commercial use.
*And in home labor is covered for free for 1 year, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.The Luraco i9 custom edition offers everything the regular luraco i9 does plus these additional benefits:
• Customized Remote screen with Owner’s name.
• Personalized Leather Name Tag of the owner on the headrest.
• Back up emergency power to restore the chair position if power is interrupted (Patented)
• Built-in Wireless Cell Phone Charging: Relax your body and recharge your phone at the same time.
• Luraco Blood Pressure Monitor: Usually an optional product but it is included free in Custom Edition for the family that wants the best of the best, the i9 custom edition delivers!
The Split L-Track takes all the benefits of an L-Track chair while also delivering a premium “stretch” massage that is found in S-Track chairs.
The new Butterfly technology is a unique 3D roller motion that feels unlike any other chair on the market.
Luraco made the i9 with all of these outstanding features wrapped in luxury-level and car-quality full leather making it unlike any other chair on the market.
They are for hand and forearm massages that are all patent pending.
As you relax in your chair, observe your blood pressure and heart rate improve over time.
The i9 brings more massage roller locations for additional and genuine massage experiences.
This feature allows another way to adjust the i9 to a personal body size.
Unique body and 2-position foot stretching. It features body swivel with twist stretching not found on any other products.
To give you better calf massager.
The i9 allows for up to 5 Different User’s to save their favorite chair settings!.
It allows user to fully customize their preferred level of massage comfort.
The 6 independent areas are neck, upper back, lower back, arms, calves and feet.
The languages are English, Vietnamese, Spanish, German, French, Japanese and Korean.
The 9 preset programs are Health, Morning Massage, Night Massage, Quick Massage, Shiatsu Massage, Soft Massage, Sport Massage, Stretch Massage and TV Mode.
Manual Settings are for targeted massage therapy to specific body parts which includes Kneading and Tapping with Variable Speed Controls.
Have a customized remote screen with owner’s name.
Personalized leather name tag of the owner on the headrest.
Back-up emergency power to restore the chair position if power is interrupted (Patented).
Relax your body and recharge your phone at the same time.
These are designed specifically to fit through standard size 30" household doorways.
Most chairs ship with the arms and/or leg rest detached to make it narrower, lighter and easier to move into your home. It includes easy instructions to put it together and it does not require special tools or skills. There are also wheels on the back of the chair.
White glove service can be added to your order to have delivery company do the indoor setup for you.
Buy now and get your holiday savings! Plus you'll have 60 day price protection with your purchase. So if the advertised price goes lower than what you paid, we'll refund you the difference.